FAQ
FAQ – LOGYBUFF
Customer Service
1. How can I contact customer service?
You can reach our team through the Contact page or by emailing support@logybuff.com.
We aim to respond to all messages within 24 hours on business days.
2. Do you offer shipping in UK?
Yes, LOGYBUFF ships in UK.
Products
1. What types of products do you offer?
We offer a wide range of men’s and women’s streetwear, including hoodies, sweaters, shirts, pants, and accessories.
Every piece is designed for comfort, confidence, and a bold look.
2. How do I choose the right size?
Each product page includes a detailed size chart.
Measure yourself carefully and compare your measurements to the chart.
Need help? Our support team can help you pick the perfect fit.
3. Can I save items for later?
Yes, you can add items to your cart and complete your purchase later.
Please note that availability is not guaranteed until your order is placed.
We also support Klarna, so you can wear your favorites now and pay later.
Orders
1. How do I place an order?
Select your desired item, choose your size, and add it to the cart.
Then proceed to checkout and follow the steps to complete your purchase.
2. Can I change or cancel my order?
If you wish to make changes or cancel your order, please contact us as soon as possible at support@logybuff.com.
Once your order has been processed, changes may no longer be possible.
3. How can I track my order?
When your order ships, you will receive an email with tracking information and a link to follow your delivery.
Returns & Refunds
1. What is your return policy?
You can return your order within 30 days of delivery, as long as the items are unworn, unwashed, and in their original condition with all tags attached.
2. How do I return an item?
Visit our Return Page and follow the instructions to submit a return request.
Make sure to use the provided return label and pack your items securely.
3. When will I receive my refund?
Once your return has been received and inspected, your refund will be processed within 5–10 business days, depending on your payment method.
CONTACT
LOGYBUFF BV LTD
20 Wenlock Road
London, N1 7GU
United Kingdom
Company number: 16581125
WhatsApp: +31 85 083 1534
Email: Support@logybuff.com