FAQ
Customer Service
1. How can I contact customer service?
You can contact our customer service team by visiting the “Contact” page and filling out the contact form.
We do our best to respond to all questions and inquiries within 24 hours.
2. Do you offer international shipping?
Yes, we offer worldwide shipping to many countries around the globe.
During checkout, you can select your destination and view the applicable shipping costs.
Products
1. What types of products do you offer?
We offer a wide range of men’s clothing, including shirts, sweaters, hoodies, and pants.
2. How can I choose the right size?
Each product page includes a size chart with detailed measurements for that specific item.
Measure yourself carefully according to the instructions and choose the size that fits you best.
If you’re unsure, feel free to contact our customer service for personalized advice.
3. Can I add an item to my cart and check out later?
Yes, you can add items to your shopping cart and complete your purchase later.
Please note, however, that item availability is not guaranteed until your order is completed.
You can also pay with Klarna — this way your purchase is insured, and you can wear your favorite items sooner!
Orders
1. How do I place an order?
Select the desired item, choose the correct size, and add it to your shopping cart.
Then proceed to checkout and follow the steps to complete your order.
2. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact our customer service as soon as possible.
We’ll do our best to help you, depending on the status of your order.
3. How can I track my order status?
Once your order has been shipped, you’ll receive an email with a tracking number and instructions to follow your package’s status.
Returns & Refunds
1. What is your return policy?
We accept returns within 30 days of receiving your order, provided that the items are unworn, unwashed, and in original condition, with all tags and packaging intact.
2. How can I return an item?
Visit our “Returns” page and follow the instructions to submit a return request.
Make sure to follow the return guidelines and use the provided return label.
3. When will I receive my refund after returning an item?
Once we’ve received and inspected your returned items, your refund will be processed as soon as possible.
This may take up to 10 business days, depending on your payment method.